Audit

Digital Healthcheck.

Find the friction in your patient journey.

Our healthcare website audit reviews your digital experience, content, booking journey and conversion pathways to identify what is helping patients move forward — and what is getting in the way.

Book an audit

Patient-first websites, middleware and digital experiences for healthcare organisations that want to improve access, increase bookings and make care easier to navigate.

Genius helps healthcare organisations:

Increase digital traffic

Remove booking friction

Improve patient conversion

Clarify services and pathways

Build confidence and trust

Create patient-first journeys

Connect websites with clinical systems

Grow appointments, enquiries and uptake

Your website may be losing patients before they ever make contact.

Patients arrive on healthcare websites with questions.

Can you help me?
Is this the right service?
Can I trust you?
What happens next?
How do I book?
How much does it cost?
Will I be understood?

If the website does not answer those questions clearly, people hesitate, leave or choose another provider.Our audit helps identify the gaps.

What we review

We can review:

Website structure
Service clarity
Patient journey
Booking pathway
Enquiry forms
Content quality
Search visibility
Accessibility
Trust signals
Mobile experience
Conversion points
Analytics and performance
System hand-off points

What you receive

You receive a clear, practical review showing:

What is working
Where patients may be dropping out
Which pages or journeys need improvement
Where content is unclear
Where booking friction exists
What should be prioritised first
What could improve traffic, trust and conversion

No jargon. No overcomplication. Just clear recommendations.

Who it is for

The audit is useful for:

Private clinics
Consultants
Healthcare groups
Women's health organisations
Diagnostics providers
Workplace health providers
Medical brands preparing for growth

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